OPTION A: Enhanced Warranty Policy – 40″ Tall, Multipoise 90% Furnace Secondary Heat Exchanger Failures
PRODUCT CATEGORY: Gas Furnaces
Carrier: 58SX, SXA, SXB, SXC, DX, DXA, DXC, VCA, VUA, MCA, MCB, MXA, MXB, MSA, UVB, MVP, MVB, MVC, MTA, MTB
Bryant: 320A, 321A, 340A, 340M, 345M, 350A, 350M, 351D, 352A, 352M, 355A, 355B, 355C, 355M, 398A, 398B, 399A
Payne: 490A, PG9MAA, PG9MAB
Carrier is providing an enhanced warranty on the secondary or “condensing” heat exchangers for the above listed 90% high-efficiency furnace models. This bulletin announces and provides details of this new enhanced warranty coverage policy. This policy ONLY covers the failure and required replacement of a secondary or “condensing” heat exchanger and the following related parts: coupling box kits, cold spot baffle, and cell inlet and outlet panels.
The coverage period for this policy is twenty (20) years from original furnace installation date.
OPTION B: Carrier Trade-in-Allowance
Carrier® is pleased to announce the Gas Furnace Trade-In Allowance Program. The program offers consumers an alternative to replacing a cracked secondary heat exchanger with significant allowances on select Carrier model furnaces.
The Carrier High-efficiency Gas Furnace Trade-In-Allowance program is designed to offer homeowners an alternative to replacing only the heat exchanger under the terms of their limited lifetime heat exchanger warranty on a first generation Carrier condensing furnace, if their furnace experiences a heat exchanger failure. The Carrier high-efficiency gas furnace Trade-in-allowance program will allow homeowners an opportunity to upgrade to new Carrier Furnace at significant savings.
The 2019-20 program end date is April 30, 2020. Below is the list of eligible furnaces for the program.